Terms of service

Last updated: May 29, 2026

Overview

Welcome to TinySteel.

The terms “we”, “us” and “our” refer to TinySteel.

TinySteel operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience focused on metal model kits, mechanical miniatures, engineering-inspired collectibles and display models.

Our website is available at:

tinysteel.store

TinySteel is powered by Shopify, which enables us to provide our online store and related services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you use our website, place an order or interact with our Services.

Please read these Terms of Service carefully before using our website or placing an order. They include important information about your legal rights, product use, order handling, warranties, limitations of liability and other conditions.

By visiting, browsing, interacting with or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy.

If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

Section 1 — Access and Account

By using our Services, you represent that you are at least the age of majority in your country, state or province of residence, or that you have given us your consent to allow your minor dependents to use the Services on devices you own, purchase or manage.

To use certain features of the Services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your name, email address, billing address, payment information and shipping information.

You represent and warrant that all information you provide to us is accurate, current, complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account.

You may not transfer, sell, assign or license your account to any other person.

Section 2 — Our Products

TinySteel sells metal model kits, mechanical miniatures, collectible display models and engineering-inspired products.

We make reasonable efforts to display and describe our products accurately. However, product images, colors, finishes, proportions, packaging and appearance may vary slightly depending on your device, screen settings, lighting, production batch or supplier updates.

Some products may be sold as kits requiring assembly. Others may be partially assembled, decorative or display-focused, depending on the product description.

Product descriptions are provided for informational purposes. We do not guarantee that every detail, color, finish, scale or appearance will be exactly the same as shown in images or videos.

All product descriptions, images, prices and availability are subject to change at any time without notice.

We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region or jurisdiction, where permitted by applicable law.

Section 3 — Product Safety and Intended Use

TinySteel products may contain:

Small parts
Thin metal components
Precision-cut metal sheets
Sharp edges
Delicate mechanical pieces
Assembly components
Decorative display parts

Our products are intended for collectors, makers, hobbyists and display purposes.

They are not toys and may not be suitable for children.

Customers are responsible for reading product descriptions, warnings and instructions before use or assembly.

Where applicable, products should be handled carefully and assembled in a safe environment using suitable tools and supervision.

Damage caused by incorrect assembly, misuse, improper handling, modification, accidental damage or failure to follow instructions is not our responsibility, unless otherwise required by applicable law.

EU toy safety rules focus on ensuring that toys placed on the EU market meet safety requirements; because TinySteel products are intended as collectible model kits rather than children’s toys, the product pages and policies should clearly communicate that they are not toys and may include small parts or sharp edges.

Section 4 — Orders

When you place an order, you are making an offer to purchase the products in your cart.

Your order is not accepted until we confirm acceptance and process your payment.

TinySteel reserves the right to accept, decline, cancel or limit any order where permitted by applicable law, including where:

A product is unavailable
There is an error in price, description or availability
Payment cannot be processed
Fraudulent or suspicious activity is detected
Shipping to your location is not available
The order appears to be for unauthorized resale or commercial export

If we cancel or make changes to an order, we will attempt to notify you using the email address, billing address or phone number provided at checkout.

Please review your order carefully before submitting it. Once an order has been processed, prepared, sent to the supplier or shipped, we may be unable to cancel it.

Your purchases are subject to our Return & Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.

Section 5 — Prices and Billing

Prices, discounts and promotions are subject to change without notice.

The price charged for a product will be the price shown at the time the order is placed and reflected in your order confirmation email.

Unless otherwise expressly stated, posted prices may not include taxes, shipping, handling, customs duties, import charges or other fees that may apply depending on your country or delivery location.

We may offer promotions, discounts or special offers from time to time. These may be subject to additional terms and may be changed or withdrawn at any time.

If there is a conflict between these Terms and the terms of a specific promotion, the promotion terms will apply to that promotion.

You agree to provide current, complete and accurate purchase, payment and account information for all orders.

You agree to promptly update your account and payment information, including your email address, billing details and payment details, so that we can complete transactions and contact you as needed.

You represent and warrant that:

The payment information you provide is true, correct and complete.
You are authorized to use the payment method provided.
Charges incurred by you will be honored by your payment provider.
You will pay all charges incurred at the posted prices, including shipping, taxes and applicable fees.

Section 6 — Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

TinySteel may use third-party suppliers, fulfillment providers and shipping carriers to prepare, fulfill and deliver orders.

Delivery times are estimates only and are not guaranteed.

The current standard shipping estimate for the supplier route you provided is:

8–14 business days

Shipping cost shown by the supplier route:

€4.29

Carrier/method shown:

Syncee — Road transport

Please note that actual delivery times may vary depending on destination country, customs processing, carrier delays, holidays, address accuracy, local delivery services or events outside our control.

We are not responsible for delays caused by shipping carriers, customs processing, incorrect addresses, failed delivery attempts, refused packages or events outside our reasonable control.

Tracking information will be provided when available.

For international orders, customs duties, import taxes or other local charges may apply. These charges are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.

Section 7 — Returns and Refunds

Returns, refunds, cancellations, damaged items, defective items and incorrect items are handled according to our Return & Refund Policy.

If you are located in the European Union, you generally have the right to withdraw from an online purchase within 14 days from the day you receive the goods, unless a legal exception applies.

This does not affect any mandatory consumer rights you may have under applicable law.

Section 8 — Intellectual Property

Our Services, including but not limited to trademarks, brand names, logos, text, images, graphics, product descriptions, videos, audio, website design, layout, selection and arrangement, are owned by TinySteel, its affiliates, licensors, suppliers or service providers, and may be protected by copyright, trademark and other intellectual property laws.

These Terms permit you to use our Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, scrape, copy or exploit any material from the Services without our prior written consent.

Nothing in these Terms grants you any license or rights in or to any intellectual property owned by TinySteel, Shopify or any third party, except as expressly provided.

TinySteel’s name, logo, product names, designs and slogans are trademarks or trade identifiers of TinySteel or its licensors.

You must not use TinySteel’s trademarks, branding, images or content without our prior written permission.

Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify.

All other names, logos, product names, designs and slogans appearing on the Services are the property of their respective owners.

Section 9 — Optional Tools

We may provide access to tools, applications, features or services offered by third parties.

We do not monitor, control or have input over these optional third-party tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement.

We are not liable for any harm, damage or loss related to your use of optional third-party tools.

Any use of optional tools offered through the Services is entirely at your own risk and discretion.

You should ensure that you understand and agree to the terms provided by the relevant third-party provider.

We may also offer new features, tools or resources in the future. Such features will also be considered part of the Services and subject to these Terms.

Section 10 — Third-Party Links

The Services may contain links, embedded tools or materials provided by third-party websites, platforms or services.

We are not responsible for examining or evaluating the content, accuracy, policies, security or practices of third-party websites or services.

If you leave our Services to access third-party websites or services, you do so at your own risk.

We are not liable for any harm, loss or damage related to your access to or use of third-party websites, products, services, resources or content.

Please review third-party policies and practices carefully before engaging in any transaction.

Complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.

Section 11 — Relationship with Shopify

TinySteel is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with TinySteel.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and TinySteel, including any injury, damage, loss, delay, defect, product issue or dispute resulting from products or services purchased through our store.

You hereby release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with TinySteel, to the fullest extent permitted by applicable law.

Shopify publishes its own terms governing the use of Shopify services and platform access.

Section 12 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy.

Certain personal information may also be processed by Shopify in accordance with Shopify’s own privacy practices.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide, secure and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify, suppliers, fulfillment providers, payment providers, shipping carriers and other service providers, including providers located in countries other than where you reside.

Please review our Privacy Policy for more details about how we, Shopify and our partners use your personal information.

Section 13 — Feedback, Reviews and User Content

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, photos, videos, proposals, plans or other content, you grant us a worldwide, perpetual, sublicensable, royalty-free license to use, reproduce, modify, publish, translate, distribute, display and create derivative works from such content for any lawful purpose, including commercial, marketing and promotional use.

You represent and warrant that:

You own or have all necessary rights to the content you submit.
Your content does not infringe any third-party rights.
Your content is accurate and not misleading.
You have disclosed any compensation or incentive received in connection with the content.
Your content complies with these Terms.

We are under no obligation to:

Maintain your feedback or content in confidence.
Pay compensation for your feedback or content.
Respond to your feedback or content.
Publish, keep or remove any feedback or content.

We may monitor, edit or remove content that we determine to be unlawful, offensive, misleading, abusive, defamatory, obscene, infringing or otherwise objectionable.

You are solely responsible for any content you submit and its accuracy.

Section 14 — Errors, Inaccuracies and Omissions

Occasionally, information on or through the Services may contain typographical errors, inaccuracies or omissions relating to:

Product descriptions
Images
Prices
Promotions
Offers
Shipping charges
Transit times
Availability
Product specifications
Product difficulty level
Assembly requirements
Stock status

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted an order, where permitted by applicable law.

Section 15 — Prohibited Uses

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

For any unlawful, fraudulent or malicious purpose.
To violate any applicable laws, rules or regulations.
To infringe our intellectual property rights or the rights of others.
To harass, abuse, insult, harm, defame, slander, intimidate or discriminate against any person.
To transmit false, misleading or deceptive information.
To upload or transmit viruses, malware or malicious code.
To send spam, phishing messages, unsolicited advertising or other unauthorized communications.
To impersonate any person or entity.
To interfere with or disrupt the Services.
To bypass security measures, authentication systems or access restrictions.
To scrape, extract, harvest or collect data from the Services without authorization.
To reproduce, duplicate, copy, sell, resell or exploit any portion of the Services without authorization.
To use bots, crawlers, scrapers, automated systems, AI agents or other automated means to access the Services in a way that violates these Terms or our technical restrictions.

We reserve the right to suspend, disable or terminate your access to the Services at any time if we determine that you have violated these Terms.

Section 16 — Agents and Automated Access

This section applies if you use, allow, enable or cause the deployment of any software, bot, crawler, scraper, automated tool, AI agent or semi-autonomous system to access, use or interact with our Services.

An “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity.

No Agent may access, use or interact with the Services unless it:

Clearly identifies itself.
Operates in accordance with these Terms.
Does not conceal or obfuscate its automated nature.
Does not mimic human behavior to bypass restrictions.
Does not complete or circumvent CAPTCHAs or bot-detection measures.
Does not bypass access controls, rate limits, robot exclusion headers or other technical restrictions.
Stops accessing the Services if requested by us.

We may limit, block or restrict automated access to the Services by technical or legal means.

Section 17 — Termination

We may terminate these Terms or your access to the Services, or any part of them, at our discretion and without notice where permitted by applicable law.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination:

Intellectual Property
Feedback, Reviews and User Content
Termination
Disclaimer of Warranties
Limitation of Liability
Indemnification
Severability
Waiver and Entire Agreement
Assignment
Governing Law
Privacy Policy
Any other provisions that by their nature should survive termination

Section 18 — Disclaimer of Warranties

The information presented on or through the Services is made available for general information purposes.

We do not warrant that product information, descriptions, images, availability, estimated delivery times or other content will always be accurate, complete, current or error-free.

Any reliance you place on such information is at your own risk.

Except as expressly stated by TinySteel or required by applicable law, the Services and all products offered through the Services are provided “as is” and “as available”, without warranties, representations or conditions of any kind, either express or implied.

This includes implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement, to the fullest extent permitted by law.

We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free.

Some jurisdictions do not allow certain warranty disclaimers, so some of the above disclaimers may not apply to you.

Nothing in these Terms limits or excludes any mandatory consumer rights that cannot be limited or excluded under applicable law.

Section 19 — Limitation of Liability

To the fullest extent permitted by applicable law, TinySteel, Shopify, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors and suppliers shall not be liable for any indirect, incidental, punitive, special or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages.

This applies whether based in contract, tort, negligence, strict liability or otherwise, arising from:

Your use of the Services.
Your inability to use the Services.
Products purchased through the Services.
Assembly, handling or use of products.
Errors or omissions in content.
Delays, delivery issues or third-party service failures.
Unauthorized access or security incidents beyond our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law, including liability for fraud, intentional misconduct or mandatory consumer rights.

Section 20 — Indemnification

You agree to indemnify, defend and hold harmless TinySteel, Shopify, our affiliates, partners, officers, directors, employees, agents, contractors, licensors, suppliers and service providers from any losses, damages, liabilities, claims or expenses, including reasonable legal fees, payable to any third party due to or arising out of:

Your breach of these Terms.
Your violation of applicable law.
Your violation of the rights of a third party.
Your misuse of the Services.
Your unauthorized use of our content, intellectual property or systems.
Your improper handling, resale, modification or misuse of products, where applicable.

We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve your obligations unless you are materially prejudiced.

We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent, not to be unreasonably withheld.

You agree to cooperate in the defense of indemnified claims, including by providing relevant documents and information.

Section 21 — Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms.

This determination shall not affect the validity and enforceability of the remaining provisions.

Section 22 — Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies or operating rules posted by us on this website or in respect of the Services, constitute the entire agreement and understanding between you and us regarding your use of the Services.

These Terms supersede any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 23 — Assignment

You may not delegate, transfer or assign these Terms or any of your rights or obligations without our prior written consent.

Any attempted assignment without consent will be null and void.

We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice, where permitted by applicable law.

Section 24 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Spain, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.

If you are a consumer located in the European Union, you may benefit from mandatory consumer protection rights under the law of your country of residence.

Nothing in these Terms limits any mandatory rights you may have under applicable consumer law.

EU consumer protection rules require consumers to receive clear information about what they are buying, prices, shipping costs and rights when things go wrong.